Frequently Asked Questions
What if I signed up for the in-person event and want refunded?
We would love for you to join our virtual expo but understand that may not be of interest to everyone. We are doing full refunds for those who choose to forgo the virtual expo. Please contact our staff at firstname.lastname@example.org for a refund.
How do I purchase an expo pass?
Visit Attendee Registration
Register as an attendee
Fill out all of the requested information
Submit registration (Once your registration has been processed, you will receive a confirmation email)
When does the Early Registration special end?
Early Registration pricing ends October 1st. To purchase an expo pass for only $30, you MUST register before October 1st.
Can I go back and rewatch the sessions?
Yes! If you purchase an expo pass and sign in, you will be able to review sessions as many times as you’d like. All content will be accessible for 6 months after the live event.
Will I receive an Attendee Gift box?
The first 500 attendees will receive an Attendee Gift box full of samples, handouts, and flyers from exhibitors and sponsors. If you are in the first 500 to register before October 1st, your box will be delivered before the expo. If you register in the first 500 on or after October 1st, your box will be shipped to you within 3-5 business days.
Exhibitors and Speakers FAQ
Do I need to be online the entire weekend?
While it is entirely up to you as to how active you are, we recommend that one of your staff members be available as often as possible during the event. Your exhibitor page will list hours you plan on being present. The more active and engaging you are with attendees, the better your outcome will be.
How will I sell my products and/or services?
Each exhibitor will have an exhibitor page where you can post videos, pictures, and information about your business. You can also add links to your website, as well as contact information and expo specials and sales. You will not sell directly through our platform; traffic will be directed to your eCommerce page.
How do I interact with attendees?
There are many ways to interact with the attendees! The first and most common way to engage with attendees is via your personal exhibitor page chat bar. While attendees are browsing your page, they can leave questions for you and view others’ questions. They can also chat with you individually. Another way you can interact with the attendees is on the community board. Jump on for a quick video-chat with one, ten, or fifty attendees to demonstrate and talk about your business.